Privacy Policy

This Privacy Policy explains how Cheerdeals handles personal information in connection with bouquet ordering, delivery, and support within New Zealand. We follow principles consistent with the Privacy Act 2020 and aim to treat personal information with care and transparency. This document describes what we collect, why we collect it, how we use it, who we share it with when necessary, and how you can contact us about your choices.

Information we collect. We collect details you provide when placing an order or contacting us, including name, contact information, delivery address, recipient details, order notes, and payment confirmation references. We may also record communication history such as emails and support messages, as well as basic technical data like device type, approximate location derived from delivery addresses, and pages viewed on our site for service improvement.

How we use information. We use information to process orders, coordinate delivery with reliable couriers, customize messages and cards, provide support, prevent misuse, and improve our catalogue and site usability. Marketing updates may be sent with your consent or where permitted by applicable law, and you can opt out from such updates at any time using the preference links included in emails.

Sharing and service providers. We work with payment processors, delivery partners, hosting providers, and customer support platforms. These partners receive only the information required to perform their services and are expected to apply safeguards that are appropriate for the type of data handled. Where deliveries cross regions, courier partners receive addresses and contact numbers for coordination.

Retention. We retain order records and related correspondence for periods needed to manage accounts, handle queries, and meet record-keeping requirements. When information is *** longer required, we aim to delete or de-identify it within a reasonable timeframe.

Cookies and similar tools. Our site uses cookies to remember preferences, enable essential features, and understand aggregated usage. You can adjust browser settings to manage cookies. Some site features may operate with limited functionality if certain cookies are restricted.

Your choices and access. You can request access to your personal information, ask for corrections, or update your preferences. Where we rely on consent, you may withdraw it, and we will apply that choice going forward. For marketing communications, use the unsubscribe link in messages or contact us using the details below.

Security. We apply technical and organizational measures intended to reduce risks such as unauthorized access, alteration, or disclosure. These measures include access controls, encryption in transit where appropriate, and staff guidance on data handling. While *** method is entirely free of risk, we work to improve safeguards and monitor service provider practices.

International aspects. Some service providers may process data in other locations. When this occurs, we aim to apply protections that are reasonably consistent with New Zealand expectations for privacy and security, including contractual safeguards with providers.

Children. Our services are designed for general gifting and are intended for individuals who can lawfully place orders and make payments under local law. Parents or guardians who believe a child has provided information can contact us to request review or deletion where appropriate.

Updates. We may update this Policy to reflect changes in our services or legal requirements. The latest version will be posted on this page with an updated effective date. Material changes may be highlighted for clarity.

Contact. For questions or requests about this Policy or your information, please reach us at Cheerdeals@outlook.com or call +64217530984. Our address is 12 Kauri Road, Mount Eden, Auckland 1024, New Zealand. You may also review our legal notice for additional terms relevant to services in NZL.